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Questions about shipping?

What are the shipping costs for my country?

This depends on the country we ship to. Our warehouse is located in the Netherlands. Please view our shipping rates to see all prices per country.

View rates

How long does it take for my order to arrive?

This depends on the country we ship to. Our warehouse is located in the Netherlands. Orders will be processed within 2-3 working days. After your order is packed and shipped, you will receive an email that your order is completed. You also receive a Track & Trace code via a second email. With this Track & Trace code, you can see where your package is at that moment and it will provide an estimated time of delivery. Due to COVID19 shipments might be delayed.

My order incomplete or damaged, what can be done?

Orders are being packed with great care. It can, however, occur that your package is received damaged or that something is missing. We are sorry for that. Please contact our customer service and we will always give you an appropriate solution.

Contact customer service
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