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Cookie policy

Cookie policy

What is a cookie?

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.

On your first visit to our website, we inform our visitors about these cookies and asked for your permission to place them. If you want to revise this, you can always change your cookie settings by going to cookie settings or by cleaning your browser cookies manually.

You can also opt-out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout and install the application. The Google Analytics opt-out browser add-on does not prevent information from being sent to the website itself or in other ways to web analytics services.

Most browsers are set by default to accept cookies automatically, but you can alter the settings to prevent automatic acceptance every time a cookie is sent to your browser or to allow you to choose not to receive cookies at all. If you wish to block cookies, please follow the relevant instructions below per browser.

IE11,10

Open Internet Explorer, click the Tools button, and then click Internet options.

On the Privacy tab, move the slider up to Block all cookies.

More information: Internet Explorer support

IE9

  1. Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer
  2. Click the Tools button, and then click Internet options
  3. Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK

More information: Internet Explorer support

Chrome

  1. Click the Chrome menu on the browser toolbar
  2. Select Settings
  3. Click Show advanced settings
  4. In the "Privacy" section, click the Content settings button
  5. In the "Cookies" section, select "Block sites from setting any data"

More information: Chrome support

Mozilla Firefox

  1. Select 'Tools' from the main task bar and then 'Options'
  2. Click on the 'Cookie' panel
  3. Select the Privacy panel
  4. Under the 'Cookies' section uncheck the 'Accept cookies from sites' option
  5. Click 'OK'

More information: Firefox support

Safari 7

  1. Click on the Tools button from the main task bar and then 'Preferences'
  2. Click on the 'Security' panel
  3. Under the 'Accept Cookies' section click on 'Never'
  4. Click on the X in the top right corner to close box

More information: Safari support

Cookie consent category

Below you can see which cookies are used and stored. Each cookie has an App source, name, expiry date and a description.

Necessary cookies

XIP Professional uses necessary cookies. These cookies are needed in order for the webshop to function.

Account login

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Blog comments

If you leave a comment on our blog, you may opt into saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

XIP membership

If you subscribe to our XIP membership (newsletter system) we will inject a cookie that keeps track of your behaviour.

AppCookie nameCookie expiryCookie description
ServerphpsessidSessionThis cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Browserbrowser_idSessionUsed to recognise the visitor's browser upon reentry on the website.
Servercsrftoken335 daysThis cookie is associated with Django web development platform for python. Used to help protect the website against Cross-Site Request Forgery attacks.
Webshop_fsPersistentThese cookies are used to deliver adverts more relevant to you and your interests.
Webshopwc_cart_hash_#PersistentThis cookie is used to store a user session to the cart data when navigating to a different page.
Webshopwc_fragments_#SessionThis cookie is used to store a user total session to save the cart data.
Webshop_pk_id#365 daysCollects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what Wepages have been read.
Blogcomment_author_[hash]365 daysThis cookie remembers the value entered into the comment form’s name field.
Blogcomment_author_email_[hash]365 daysThis cookie remembers the value entered into the comment form’s email field.
Blogcomment_author_url_[hash]365 daysThis cookie remembers the value entered into the comment form’s email field.
Cookie pluginviewed_cookie_policy 1 hourThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional cookies

XIP Professional uses functionality cookies. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies can also be used on the website to work properly and to optimize the experience.

Social login

If you want to login quickly and shop faster, you may connect your social media account with our webshop. It will store your email and name at least, but depending on the platform it may also use other details. We have limited to use for each platform as good as possible for this function to keep working.

Instagram & Facebook

To give you the ability to share our content on social media and reference non-personalised data with our webshop.

AppCookie nameCookie expiryCookie description

Analytical Cookies

XIP Professional uses analytical cookies that help XIP to understand how visitors interact with websites by collecting and reporting information anonymously.

Google Analytics

Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help XIP Professional understand how our web sites are used. Information about your use of our website, including your IP address, may be transmitted to Google and stored on their servers. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

More information: http://www.google.com/policies/privacy/

To opt-out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout

AppCookie nameCookie expiryCookie description
Webshop_pk_id#1 yearWith this we collects statistics on the user's visits to the XIP website, such as the number of visits, average time spent on the website and what pages have been read.
Webshop_pk_ses#1 dayUsed by Piwik Analytics Platform to track page requests from the visitor during the session.
XIP Membershipmailpoet_revenue_tracking14 daysThe purpose of this cookie is to track which newsletter sent from our website has acquired a click-through and a subsequent purchase in our XIP store. Note: This cookie is only set when you sign up for an XIP membership on our website.
XIP Membershipmailpoet_abandoned_cart_tracking1 yearThe purpose of this cookie is to track if you have abandoned your cart in our XIP store to then be able to send you an abandoned cart newsletter. Note: This cookie is only set when you sign up for an XIP membership on our website and are opted-in and a confirmed subscriber.
Google Analytics_utma2 yearsThis cookie lets us know if you've visited before, so we can count how many of our visitors are new to xip-professional.com or to a certain page.
Google Analytics_utmb 30 min sessionThis works with _utmc to calculate the average length of time you spend on xip-professional.com
Google Analytics_utmc sessionThis works with _utmb to calculate when you close your browser
Google Analytics_utmt10 minUsed to throttle request rate
Google Analytics_utmv2 years sessionUsed to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
Google Analytics_utmz6 months sessionThis tells us how you reached xip-professional.com
Google Analytics_ga2 years sessionTo distinguish users.
Google Analytics_gat 10 min sessionTo throttle request rate.
Google Analytics_gat_single1 dayTo throttle request rate.
Google Analytics_gid1 dayTracking your behavior on our site.

Marketing cookies

We place these cookies to keep track of your surfing behavior on our site and social media so that we can offer customized content and advertisements.

AppCookie nameCookie expiryCookie description
Webshop_pk_id#365 daysCollects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what Wepages have been read.
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